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Shop our productsThe Blue Ridge Mountain Electric Membership Corporation (BRMEMC) is a not-for-profit, member-owned electric cooperative that has been providing reliable electricity to rural communities since 1937. Serving over 46,000 residential and 12,000 commercial members across five counties in northeast Georgia (Clay, Fannin, and Union) and western North Carolina (Cherokee and Towns), BRMEMC delivers affordable power sourced primarily from the Tennessee Valley Authority (TVA). This guide walks you through paying your bill, checking for outages, reaching customer service, and using the official phone number. Having this information at your fingertips helps ensure timely payments, quick resolutions to issues, and peace of mind during disruptions. Whether you're dealing with a storm-related outage or just need billing help, BRMEMC is committed to supporting its members with transparent, efficient service for a seamless experience.
Blue Ridge Mountain EMC Bill Pay
Blue Ridge Mountain EMC prioritizes convenience for its members by offering multiple secure options to handle your electric bill payments. You can access past bills, track payments, make one-time contributions, or enroll in automatic deductions—all from your device. If online isn't your preference, phone payments are straightforward via an automated system, and in-person drop-offs are available at designated locations like the headquarters in Young Harris, GA, or authorized retailers in the service area.
How to Check Your Bill Pay Account
Accessing your bill and payment details is quick and user-friendly through BRMEMC's secure member portal. Start by heading to the official website at brmemc.com. Look for the "My Account" or "Member Dashboard" link at the top of the homepage—this directs you to dashboard.brmemc.com. If you don't have an account yet, select "Register" or "Create an Account" and follow the prompts to verify your details (like your account number from your bill). Once registered and logged in, you'll land on your personalized dashboard where you can review current balances, download PDFs of past bills, and monitor payment history in one centralized view.
Ways to Pay Your Bill
BRMEMC provides flexible payment channels to fit your lifestyle, ensuring your service stays uninterrupted. Here's a breakdown:
- Online: Use the secure portal at ipn.paymentus.com/cp/bmec for one-time or recurring payments via credit/debit card, e-check, or bank account—no login required for guest payments.
- By Phone: Dial the automated system at (706) 379-3121 (available 24/7) and follow the voice prompts to enter your account info and payment details.
- Automatic Payments: Set up auto-pay through the member dashboard to deduct your bill amount on the due date each month.
- In Person: Visit the BRMEMC office at 875 Main Street East, Young Harris, GA 30582 (Monday–Friday, 7:30 a.m.–4 p.m. ET), or use payment kiosks at select local businesses in the service area—check the website for locations.
All methods are processed securely, with confirmation available via email or your online account.
Steps to Make a Payment
Paying your BRMEMC bill is designed to be hassle-free, taking just a few minutes from start to finish. Follow these straightforward steps for a smooth transaction:
- Log In to Your Account: Go to brmemc.com and click "My Account" to access dashboard.brmemc.com. Enter your username and password (or register if it's your first time).
- Navigate to Billing: On the dashboard, select the "Billing" or "Payments" section to see your current bill summary and due date.
- Choose Your Method: Pick from one-time payment, auto-pay setup, or e-check/credit card options. Enter the necessary details, like your bank routing number or card info.
- Review and Submit: Double-check the amount and date, then hit "Submit Payment." You'll get an on-screen confirmation, and an email receipt will follow shortly.
- Track It: Return to your dashboard anytime to view transaction history or download receipts.
BRMEMC ensures every payment is handled swiftly and safely, whether you're paying digitally, over the phone, or in person. This approach keeps your account in good standing and avoids late fees, giving you one less thing to worry about in your busy routine.
Blue Ridge Mountain EMC Customer Service
When you have questions about your service, billing, or anything BRMEMC-related, the cooperative's dedicated customer service team is ready to assist. Reach them through phone, email, online forms, or in-person visits for personalized support. For immediate outage reporting, use the dedicated line (details below). The main customer service line operates Monday through Friday from 7:30 a.m. to 4 p.m. ET, but outage support is available around the clock.
To get started:
- Phone: Call (706) 379-3121 for general inquiries or 800-292-6456 (toll-free/text) for quick texts.
- Email: Send details to Customer.Service@brmemc.com (include your account number for faster response).
- Online: Visit brmemc.com, click "Contact Us," and fill out the secure form—avoid using it for emergencies.
Members can also manage accounts independently via the online portal for tasks like viewing balances, printing bills, or setting up alerts for due dates and outages. Beyond billing, BRMEMC offers value-added resources such as energy audits, broadband services, and home protection plans.
In partnership with TVA, BRMEMC promotes sustainability through tools like the Energy Right® program, which includes free in-home audits, efficiency calculators, and tips to lower usage. The outage map (detailed below) lets you report issues and track restorations in real time. For deeper savings, explore rebates on efficient appliances and weatherization—more on that later.
For billing-specific help, the portal at ipn.paymentus.com/cp/bmec allows secure payments and auto-enrollment. If you're facing an outage, text "OUT" to 800-292-6456 for alerts or call (706) 379-3121 anytime.
Check the Blue Ridge Mountain EMC Power Outage Map Today
Experiencing a flicker or full blackout in your Blue Ridge Mountain home? BRMEMC's interactive outage map is your go-to resource for real-time visibility into service status across the five-county area. It highlights active disruptions—whether from weather, maintenance, or equipment issues—helping you gauge if it's localized or widespread. This tool empowers you to stay proactive, report problems swiftly, and prepare accordingly, especially in storm-prone mountain regions.
To access the map:
- Visit brmemc.com and click the "Outages" tab in the top menu.
- This opens the live map at outage.brmemc.com:8008/, showing a color-coded overview of affected areas, customer counts impacted, and estimated restoration times.
- Zoom in on your neighborhood for details like outage start times, causes (e.g., tree limbs on lines), and progress updates.
For planned outages (like line upgrades), they're flagged in advance with schedules. Ongoing outages display start dates, durations, and crew statuses. If you're in the dark, use the map's "Report an Outage" button or text "OUT" to 800-292-6456 (first-time users register with your account number). This integrates directly with dispatch teams for faster response.
You can also call (706) 379-3121 (24/7 for outages) to speak with a representative or get personalized ETAs. Signing up for text alerts via the website ensures push notifications for your address.
BRMEMC's outage map is a cornerstone of member reliability, tracking reports from the past 24 hours, active incidents, and broader trends. It shows metrics like total affected meters and geographic hotspots, so you know if neighbors are impacted too. Easy navigation includes filters for your county and a mobile-friendly design—perfect for on-the-go checks.
To report: Click "Report Outage" on the map, enter your address or account number, and add notes (e.g., sparking wires—stay safe and keep distance!). BRMEMC uses this data to prioritize fixes, often restoring power within hours for most events.
Staying informed via the map minimizes surprises and supports community-wide resilience. Head there today to baseline your area's status and enable alerts for tomorrow's weather.
BRMEMC remains dedicated to transparent communication, with the outage map as a free, always-on hub for empowerment. It not only visualizes the big picture but also connects you directly to help, ensuring quicker returns to normalcy.
Blue Ridge Mountain EMC Electric Rate Plans
Blue Ridge Mountain Electric Membership Corporation (BRMEMC) delivers dependable, cost-effective electricity to homes and businesses across its Georgia-North Carolina footprint, partnering with TVA for stable wholesale power. Rates are structured to balance fixed costs (like infrastructure) with variable usage, keeping bills among the Southeast's lowest—averaging $134 monthly for 1,000 kWh residential use. BRMEMC offers straightforward residential and commercial plans, with optional riders for renewables like Green Switch® (adding $2/block for wind/solar power).
For residential members (under the RS schedule):
- Standard Residential Rate: The default for most homes, featuring a $25.81 monthly customer charge (increased from $22.91 in October 2023) plus a per-kWh energy charge (around 13.86¢ average). This covers all-electric homes and encourages steady usage without tiers.
- Renewable Energy Rider (R-NM): For members with on-site solar, wind, or hydro up to 25 kW; offsets your bill with net metering while buying back excess at retail rates.
Recent adjustments (effective October 2023) added about $7 monthly to average residential bills due to TVA fuel cost passthroughs, but BRMEMC's margins rose only 2.25%—the first in a decade—for fairness across usage levels.
For business and industrial members:
- General Service A1 (GSA1): Ideal for small/medium operations with demands under 50 kW; includes a $26.34 customer charge (up $2.70 in 2023) and kWh-based energy fees for loads like offices or retail.
- General Service A2 (GSA2): For larger users (50–1,000 kW demands), with tiered charges including a 0.314¢/kWh margin increase; suits manufacturers or farms.
- Large Power Service: Customized for high-demand industrials over 1,000 kW, with demand charges to reflect peak usage and incentives for off-peak shifts.
All plans include a Power Cost Adjustment (PCA) to track fuel volatility and a Green Switch® option for commercial blocks based on usage. BRMEMC's approach—flat customer charges for equity and kWh pricing for efficiency—helps members forecast costs accurately. Visit brmemc.com/rates-and-billing for the full 2025 schedule (effective July 1) or use the residential calculator at dashboard.brmemc.com/Customer_Rate_Calculator. Whether residential or commercial, these plans equip you to manage expenses effectively while supporting local economic growth.
Blue Ridge Mountain EMC Rebates & Incentives
BRMEMC, in collaboration with TVA, empowers members to cut energy costs and boost efficiency through targeted rebates and incentives. These programs reward upgrades like efficient appliances and weatherization, often covering up to 50% of costs. Eligibility typically requires installations by licensed contractors, post-install inspections, and applications within 90–180 days via brmemc.com forms. Here's a comprehensive list of current offerings:
- Energy Right® Residential Program (New Homes): For all-electric homes built to efficiency specs (e.g., proper insulation, efficient heat pumps). Earn a $300 rebate on a 40+ gallon Marathon water heater, or $150 on a 30+ gallon standard electric model (pending inspection). Homes achieving a HERS score of 0.85 get an extra $400.
- TVA E-Score Program (Home Improvements): Cash back for retrofits like heat pumps, insulation, duct sealing, and air sealing—up to $750 total per project (e.g., $500 for geothermal heat pumps, $300 for air conditioners). Covers doors, comprehensive audits, and whole-home measures; stackable for maximum savings.
- Residential Heat Pump Loan Program: Low-interest financing up to $15,000 (10-year term) for installing Quality Contractor Network heat pumps. Requires pre-approval and inspection; pairs with E-Score rebates for dual benefits.
- Water Heater Efficiency Incentives: $300 for ENERGY STAR®-certified models in qualifying homes; additional $150 for standard upgrades.
- Renewable Energy Support: Through Green Switch®, no direct rebates but voluntary renewable purchases. For solar PV or other systems, explore net metering under R-NM—no upfront rebates, but bill credits apply.
BRMEMC is passionate about sustainable living, using these incentives to help members reclaim costs and reduce environmental impact. Dive deeper at brmemc.com/value-added-services or contact customer service to pre-qualify—many pay back in under two years through lower bills.
Keep Your Home Safe from Power Outages with the BLUETTI Apex 300
When you live in Blue Ridge country—where strong storms, ice and power outages can be frequent—a reliable, automatic home backup system isn’t a luxury, it’s a necessity.
This is no ordinary high-capacity power station. The Apex 300 is the anchor of BLUETTI’s smart modular energy ecosystem—an expandable solution ready for homes, cabins, off-grid, and road trip sites. The Apex series makes energy accessible and simple, no matter the geography wherever and whenever folks need it. It includes a storage capacity of 2,764.8Wh and can output 3,840W, but can be entirely expanded to 58kWh and 11.52kW by daisy-chaining more units, or plugging in more batteries (B300K, B300, or B300S).
Apex 300 comes with an incredibly fast 0ms UPS that takes over your power load immediately during an outage — perfect for rural areas such as Blue Ridge Mountain EMC. It’s voltage ready too, with a NEMA 14-50R outlet that can power up a Tesla straight from a battery.
What makes it special is its modular all-in-one design, working perfectly with a series of DOZENS of accessories like DC/AC hubs, AT1 smart home switch, and high-efficient solar module. With the revolutionary EnerBalance™ AI battery management, the Apex 300 intelligently distributes load across all connected batteries for maximum safety and lifespan—over 6,000+ charge cycles to 80% capacity.
For homeowners hoping to reduce utility bills, Apex 300 delivers ultra-low 20W standby draw and smart scheduling. Automate charging during nonpeak hours and discharging during peak hours with the app. When combined with BRMEMC’s flexible energy rates, it usually pays for itself in a few years.
The Apex 300 is more than a backup plan—it’s a partial or full power source for folks who rely on dependable, unlimited power in the Blue Ridge area.

Frequently Asked Questions
1. How can I set up a recurring payment for my electricity bill?
Setting up recurring payments with Blue Ridge Mountain EMC is a smart, time-saving feature that automatically handles your bill on the due date, helping avoid late fees and keep your service uninterrupted. It's fully available through the member portal and supports bank drafts or card charges.
To set it up:
- Log in to your account at dashboard.brmemc.com (register first if needed using your account number and ZIP code).
- Head to the "Billing" or "Payments" section on the dashboard.
- Click "Add Payment Method" and input your bank account or card details securely.
- Select the "Enroll in Auto-Pay" or "Set Up Recurring Payment" option, choose your preferred due date alignment, and confirm.
- Opt in for email notifications to get alerts when payments are scheduled or processed.
For those preferring not to log in, use the guest payment portal at ipn.paymentus.com/cp/bmec and look for the auto-pay enrollment link during checkout. Once active, you'll receive confirmations each cycle. This service is free, secure, and revocable anytime via the dashboard—making bill management effortless and reliable.
2. What do I do if I experience an electricity outage in my home?
Power outages can happen unexpectedly, especially in the mountainous Blue Ridge area prone to storms and wildlife interference, but BRMEMC's protocols ensure safe, efficient restoration. Start with these priority steps to protect yourself and speed up service:
- Assess Safety First: Check if it's isolated to your home (e.g., tripped breaker) or widespread—use the outage map at outage.brmemc.com:8008/. If you smell gas, see sparks, or suspect downed lines, evacuate and call 911 immediately.
- Report It Promptly: Text "OUT" to 800-292-6456 (register with your account if new) or call the 24/7 outage line at (706) 379-3121. Provide your address and details like when it started. For NC-side issues, use (828) 837-1017.
- Unplug Appliances: Turn off non-essential devices to prevent surges when power returns; keep one light on to test restoration.
- Monitor Updates: Sign up for text alerts on brmemc.com or check the map for ETAs—most are resolved in hours, but weather events may extend to days.
If it's weather-related, crews prioritize main lines before branches; for faults like surges, an electrician may visit. Never touch wires or use generators indoors without ventilation. Post-restoration, run appliances gradually. Contact customer service at (706) 379-3121 (Mon–Fri, 7:30 a.m.–4 p.m.) for credits if outages exceed thresholds. BRMEMC's focus on rapid response keeps downtime minimal—stay safe and informed.
3. What is the customer service phone number for Blue Ridge Mountain EMC?
The primary customer service phone number for Blue Ridge Mountain EMC is (706) 379-3121, your direct line for billing questions, service requests, payment assistance, and general support. This Georgia-based number serves all members, with a toll-free texting option at 800-292-6456 for quick queries. For North Carolina-specific calls, dial (828) 837-1017. Outage reporting is 24/7 via these lines, but routine help is available Monday through Friday, 7:30 a.m. to 4 p.m. ET.
Trained staff can guide you through everything from account setup to rebate applications. Prefer alternatives? Email Customer.Service@brmemc.com or use the "Contact Us" form on brmemc.com—include your account for priority handling. Live chat isn't available, but the member dashboard offers self-service tools.
For payments, access the secure portal at ipn.paymentus.com/cp/bmec to pay via card, e-check, or auto-setup—no call needed. Outage checks? View the real-time map at outage.brmemc.com:8008/, updated continuously for reliability assurance.
4. How do I view my current energy usage?
Understanding your energy habits is key to savings, and Blue Ridge Mountain EMC's member tools make tracking simple and insightful. The online dashboard provides detailed breakdowns, trends, and comparisons to help you spot patterns and adjust accordingly.
Here's how to access it:
- Sign In: Visit brmemc.com and select "My Account" to reach dashboard.brmemc.com. Log in with your credentials (or register using your bill's account number).
- Find Usage Section: Once inside, click the "Usage" or "Energy Usage" tab on the left sidebar—this pulls up graphs and tables for daily, monthly, or yearly data.
- Explore Details: View kWh totals, peak times, and costs; use the "Compare" tool to benchmark against last month/year or community averages.
- Download Reports: Export charts or PDFs for your records.
If you're not online-savvy, request a mailed summary by calling (706) 379-3121. For personalized advice, the customer service team (Mon–Fri, 7:30 a.m.–4 p.m.) offers free tips, and Energy Right® audits can dive deeper. Regular checks empower smarter choices, like shifting laundry to off-peak hours.
5. What energy efficiency programs are available through Blue Ridge Mountain EMC?
Blue Ridge Mountain EMC champions conservation through TVA-backed initiatives that deliver practical tips, audits, and financial perks to trim your bill and carbon footprint. These programs are accessible to all members, focusing on audits, upgrades, and education for lasting impact.
Key offerings include:
- Energy Right® Program: A comprehensive suite with free in-home energy audits, customized savings plans, and incentives for efficient builds/upgrades (e.g., heat pumps, insulation). New homes get water heater rebates; existing ones access weatherization guides.
- TVA E-Score Program: Rebates for improvements like duct sealing, programmable thermostats, and ENERGY STAR® appliances—up to $750 per project, covering half the cost in many cases.
- Residential Heat Pump Financing: Loans up to $15,000 for efficient systems, with low rates and contractor matching.
- Green Switch® Renewable Program: Opt-in for wind/solar power blocks ($2/200 kWh) to green your supply without upfront costs.
Additional perks: Free energy-saving kits (LEDs, showerheads) via events, online calculators at brmemc.com, and community workshops. BRMEMC's commitment shines through these no-cost resources—sign up via the website or call (706) 379-3121 to start saving today.
The best way to ensure your power remains on is to check your Blue Ridge Mountain EMC account regularly for any outages via the map at outage.brmemc.com:8008/. If you experience an outage, contact the dedicated team at (706) 379-3121 (24/7) to report and get updates, ensuring swift restoration. Blue Ridge Mountain EMC is dedicated to providing reliable service to its members across Georgia and North Carolina. The customer service team is equipped to answer any questions you may have. You can reach them during business hours (Mon–Fri, 7:30 a.m.–4 p.m. ET) by calling (706) 379-3121, or use text alerts for off-hours peace of mind. With Blue Ridge Mountain EMC, you can rest easy knowing that your power needs are taken care of.
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