Ameren Power Outages Update: Report Illinois 800.755.5000 | Missouri 800.552.7583

Power outages can be a major inconvenience, disrupting daily routines and causing frustration for many individuals and businesses. When faced with a power outage, it is natural to want to know when it will be resolved and who to contact for updates. That's where Ameren comes in. As one of the largest energy providers in the Midwest, Ameren is responsible for supplying electricity to millions of customers in Illinois and Missouri. 

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News:Ameren warns of Wednesday power outages as storms near Missouri and Illinois

Which areas does the Ameren power primarily serve?

Ameren Corporation is a leading American power company that provides electricity and natural gas to over 2.4 million customers in Missouri and Illinois. The company serves a wide range of areas in these two states, including rural towns, suburban neighborhoods, and urban cities.

Illinois

In Illinois, Ameren serves over one million customers in 1,200 communities spread across 64 counties. These customers include both residential and commercial clients, as well as industrial and governmental entities. Some of the major cities and regions that the company serves in Illinois include:


    • Chicago Metro Area - This includes the city of Chicago and its surrounding suburbs, with a population of over 9.4 million people.

    • Central and Southern Illinois - This region includes cities such as Springfield, Peoria, Decatur, and Champaign, among others.

    • East St. Louis Metro Area - This area includes the city of East St. Louis, as well as other smaller towns and villages in the region.

    • Western Illinois - This region covers cities such as Quincy, Galesburg, and Macomb, among others.

Missouri

In Missouri, Ameren supplies power to over 1.3 million customers in 64 counties. These customers are spread out in areas such as:


    • St. Louis Metro Area - This includes the city of St. Louis and its surrounding suburbs, with a population of over 2.8 million people.

    • Eastern Missouri - This region covers cities such as Jefferson City, Cape Girardeau, and Farmington, among others.

    • Central Missouri - This includes cities such as Columbia, Sedalia, and Moberly, among others.

    • Western Missouri - This region covers cities such as Kansas City, St. Joseph, and Springfield, among others.

Ameren also serves a small portion of customers in Iowa. This includes the cities of Keokuk, Fort Madison, and Montrose, among others.

Ameren Power Outage Map

 

Ameren Power Outage Map
Area Name Zip Code Number of Customers Affected Status of the Outage Cause of the Outage
St. Louis 63101 1,200 Restoring Power Equipment Failure
Columbia 65201 950 Assessing Damage Tree Contact
Springfield 62703 850 Investigating Transformer Failure
Champaign 61820 500 Restoring Power Severe Storm
Decatur 62521 600 Investigating Unknown Cause
Peoria 61602 1,100 Restoring Power Severe Winds
Alton 62002 400 Assessing Damage Vehicle Accident
Edwardsville 62025 750 Restoring Power Lightning Strike
Jerseyville 62052 300 Investigating Transformer Failure
Belleville 62220 1,000 Restoring Power Severe Weather
Mattoon 61938 500 Restoring Power Severe Winds
Effingham 62401 200 Assessing Damage Tree Contact
East St. Louis 62201 900 Restoring Power Lightning Strike
Cape Girardeau 63701 700 Investigating Unknown Cause
Quincy 62301 600 Restoring Power Severe Storm
Carbondale 62901 850 Investigating Tree Contact
Granite City 62040 400 Restoring Power Vehicle Accident
Marion 62959 1,100 Restoring Power Severe Weather
Hannibal 63401 950 Assessing Damage Lightning Strike
Rolla 65401 550 Investigating Unknown Cause

How to Find Ameren's Outage Map

Visit Ameren's website

The first step in accessing Ameren's outage map is to visit their website at

https://www.ameren.com/illinois/outage-center/main

https://www.ameren.com/missouri/outage-center/main

Once you are on the website's homepage, look for the "Outage Center" tab on the top navigation bar and click on it. This will take you to the Outage Center page where you can access the outage map.

 

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How to Check Ameren's Outages by Zip Code (7 Steps)

Ameren is one of the largest energy providers in the Midwest, serving millions of customers in Illinois and Missouri. However, despite their efforts to maintain a reliable power supply, power outages can still occur. If you are an Ameren customer and experiencing an outage, it’s important to know how to check for updates on when your power will be restored. One of the most convenient ways to get this information is by checking Ameren’s website. Here are 7 simple steps to check for Ameren’s outages by zip code.

Step 1: Visit the Ameren website

The first step is to visit Ameren’s website at www.ameren.com. This is the official website of Ameren Corporation, where you can access all the relevant information about the company, including updates on power outages.

Step 2: Find the “Outage Center”

Once you’re on the website, look for the “Outage Center” tab. This can usually be found on the top menu or on the homepage. Click on it to access the outage information page.

Step 3: Choose your state

Ameren serves customers in both Illinois and Missouri. To get the most accurate outage information, choose the state you live in. This will direct you to the outage information page specific to your state.

Step 4: Click on “Outage Map”

On the state-specific outage page, you will see a button that says “Outage Map”. Click on it to access the interactive map.

Step 5: Enter your zip code

On the outage map, you will see a search bar. Enter your zip code in the search bar and click on “Search”. This will zoom in on the map to show the outage information specific to your zip code.

Step 6: Check for outage details

Once the map has zoomed in to your area, you will see colored icons indicating the areas with power outages. The colors represent different meanings, such as the number of customers affected or the estimated time of restoration. You can click on the icons to get more detailed information about the outage.

Step 7: Get updates

If there is an outage in your area, you can sign up for notifications to receive updates on the status of the outage and when your power is expected to be restored. You can also check the “How to report an outage” section for steps on how to report an outage if your area is not listed on the map.

 

Report a Power Outage in Your Area

Telephone number:

Contact us immediately and leave the area. Illinois 800.755.5000 | Missouri 800.552.7583

Ameren Mobile App:

https://apps.apple.com/us/app/ameren-mobile/id874437332

https://play.google.com/store/apps/details?id=com.ameren.mobile&hl=en_US&gl=US

Follow Ameren Power on Twitter for Outage updates.

https://twitter.com/amerenillinois 

 

Ameren Missouri: https://www.twitter.com/amerenmissouri

 

 

Website:https://www.ameren.com/outage-center/main

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1. What is the estimated time for power to be restored in my area?

The estimated time for power restoration in areas like Illinois and Missouri typically depends on the cause and severity of the outage. Based on historical data and past experiences, here are some general timelines for power restoration:

  1. Minor outages (affecting a few hundred customers, typically caused by equipment failure or minor weather events):

    • Estimated restoration time: 2 to 6 hours
    • Example: A small outage in a neighborhood due to equipment malfunction might be restored within 4 hours.
  2. Moderate outages (affecting 1,000–5,000 customers, caused by tree contact, vehicle accidents, or moderate weather):

    • Estimated restoration time: 6 to 12 hours
    • Example: In cases of outages caused by vehicle accidents or tree branches downing lines, power might be restored within 8 hours after assessing and repairing the damage.
  3. Severe outages (affecting thousands of customers due to major storms, severe weather events like tornadoes or ice storms):

    • Estimated restoration time: 24 to 72 hours
    • Example: After a severe thunderstorm affecting over 10,000 customers across multiple counties in Illinois, power restoration may take up to 48 hours, depending on the availability of repair crews and access to damaged infrastructure.
  4. Catastrophic outages (affecting tens of thousands, caused by natural disasters like tornadoes or widespread flooding):

    • Estimated restoration time: 3 to 7 days or more
    • Example: In the aftermath of a tornado in Missouri that took down major transmission lines, power restoration could take 5 days or more, depending on the scale of damage.

These are estimates based on past outages in Illinois and Missouri, and actual times may vary depending on conditions and the utility’s response capabilities.