BLUETTI B300S Expansion Battery | 3,072Wh

FAQS

• Q1: How many B300S packs can be connected to AC500？

  6

• Q2: How many B300 packs can be connected to AC500？

  4

• Q3: Can B300S and B300 be mixed in an AC500 power system?

  Yes. 4 packs in total.

• Q4: Does B300s support App control?

  A:

  Connect it to the AC500, pair them with BLUETTI App, and you can control the system at any time from anywhere.

• Q5: Can I use B300s alone as a UPS?

  A:

  No.

• Q6: What is the maximum input charging power of the BLUETTI B300s?

  A:

  1000W Max. with optional D050S DC Charging Enhancer*
  * Sold separately

• Q7: Can I use car cigaretter lighter or lead-acid battery to charge B300s?

  A:

  Yes, BLUETTI D050S DC Charging Enhancer* is required.
  * Sold separately

• Q8: Can I use third-party solar panels to charge the BLUETTI B300s?

  A:

  Yes, if the solar panels' specs fall in
  1) Total Voltage: 12-60V
  2) Total Power: 500W Max.
  3) Include MC4 connectors.

• Q9: Can it charge and discharge at the same time?

  A:

  Yes.

• Q10: Can I use or charge B300s in sub-zero temperatures?

  Temperature ranges for B300S are:
  Charge: 0-40℃ (32-104℉);
  Discharge: -20-40℃ (-4-104℉);
  Storage: -20-40℃ (-4-104℉).
  Technically, it can power electrical devices under such situations, but please avoid charging it.

• Q11: How long can it run my device?

  Running time = Battery capacity × DoD × η ÷ Device rated power DoD refers to Depth of Discharge and η is local inverter efficiency.
  For B300s, both DoD and η are 90%. If you run a 100W light bulb with it, the running time will be:
  3,072Wh × 90% × 90% ÷ 100W ≈ 25hrs
  Note: The above data is for reference ONLY.

• Q12: Is B300s waterproof?

  No. Also, please do NOT store it in a humid environment for a long time.

• Q13: Is it possible to replace the built-in battery?

  No. If the battery pack is faulty or even dead, please contact BLUETTI Customer Service.

• Q14: I'd like more tutorial videos on the AC500 and B300s combo.

  Sure, please follow BLUETTI Support on YouTube.

• Q15: What is the difference between B300S and B300?

  1) Current capacity: 130A for B300S while 75A for B300.
  2) ONLY B300S features the automatic heating function.
  3) Solar input: 500W for B300S while 200W for B300.

• Q16: How does the heating function work?

  When the temperature is below 0℃, the battery will be automatically heated once AC or PV charging is activated (input power＞400W).

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.