BLUETTI X30 297Wh CPAP Power Bank For Camping/Travel/Emergency

FAQS

• Q1: What's the capacity of the X30?

  A1. 297Wh/82500mah.

• Q2. What's the battery type?

  A2. Ternary lithium battery.

• Q3. What kind of CPAP can be recharged?

  A3. X30 is compatible with over 90% of CPAPs on the market, such as Dreamstation/ SYS ONE 60 / REMstar System One1 50 / HDM Z1 / SYSTEM one 60 / Transcend Mini CPAP/ Rsemed Airsense/ Aircurve / Rsemed S9/ Airsense 11/ Airsense Mini, etc. If you're not sure about the compatibility of your specific CPAP device, please feel free to contact our service team at sale@bluettipower.com

• Q4. What factors can affect the runtime?

  A4. The actual runtime could be affected by various factors, like pressure, humidity, or even the type of CPAP mask. To maximize the X30's runtime, please turn off the heater and humidifier during charging.

• Q5. Can I carry the X30 on a flight?

  A5. No.

• Q6. How can I charge the X30?

  A6. Via AC charging only.

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.