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Shop our productsPepco delivers safe and reliable energy to approximately 894,000 customers across the District of Columbia and Maryland. As part of the Exelon family of companies, Pepco is a member of the Mid-Atlantic region’s leading electric and gas utility company. This guide provides an overview of the various ways you can pay your Pepco bill, report outages, and contact customer service.
Payment Methods
- Pay Online: Sign in to your Pepco account to view and pay your bill securely online. Log In
- Guest Checkout: Make a quick payment without signing in by using the guest payment option. Guest Checkout
- Direct Debit: Enroll in Direct Debit to automatically pay your bill from your bank account each month. Direct Debit Enrollment
- Pay by Phone: Use the automated service or speak with a representative by calling 800.750.4000. Available 24/7 for automated payments, or Monday through Friday from 7:30 a.m. to 6:00 p.m. for customer care.
- By Mail: Mail your check or money order to the following address: Pepco P.O. Box 847810 Boston, MA 02284-7810
- In-Person Payments: Visit a Pepco payment location to pay your bill in person. Find a Payment Location
- Pay with PayPal: Use the PayPal app to pay your Pepco bill. Pay with PayPal
- Pay with Mobile App: Download the Pepco mobile app to manage and pay your bill on the go.
- Payment Arrangements: If you're experiencing difficulties in paying your bill, Pepco offers flexible payment arrangements. Contact customer service to learn more about these options.
Outage Reporting and Status
- Report an Outage Online: You can report an outage online using your smartphone or tablet, or by calling 1-877-737-2662. Report Outage
- Check Outage Status: View your outage status online or check the real-time outage map.
Customer Service
- Emergency Contact: Call 1-877-PEPCO-62 (1-877-737-2662) for electricity emergencies. Representatives are available 24/7. If you see downed power lines or smell natural gas, leave the area immediately and call Pepco.
- Customer Service: For general inquiries, call 1-800-424-8028. Representatives are available Monday through Friday, 7:00 a.m. to 8:00 p.m.
- TTY Support:
- District of Columbia (English): 800-643-3768
- District of Columbia (Spanish): 800-546-7111
- Maryland (English): 800-735-2258
- Maryland (Spanish): 800-877-1264
Mailing Address
For corporate correspondence, you can send mail to:
Pepco PO Box 97274 Washington, DC 20090-7274
Understanding Your Bill
To better understand the charges on your bill, you can view a sample bill and detailed explanations.
Pepco offers various convenient ways for you to manage your bill and stay informed about your energy usage, ensuring that your service remains uninterrupted.
Here is a simple table that illustrates the different payment and service options available for Pepco customers:
| Service | Description | Link/Contact |
| Pay Online | Log in to view and pay your bill securely online. | Log In |
| Guest Checkout | Make a quick payment without signing in. | Guest Checkout |
| Direct Debit | Enroll to automatically pay your bill from your bank account. | Direct Debit |
| Pay by Phone | Use the automated system or call customer service to pay by phone. | Call 800.750.4000 (24/7 automated) |
| By Mail | Mail your check or money order to the provided address. | P.O. Box 847810, Boston, MA 02284-7810 |
| In-Person Payments | Find a payment location to pay in person. | Find a Location |
| Pay with PayPal | Use the PayPal app to make a payment. | Pay with PayPal |
| Mobile App Payments | Pay using Pepco’s mobile app. | App Store / Google Play |
| Payment Arrangements | Request flexible payment options if you're struggling to pay. | Contact Customer Service |
This table provides a quick reference for customers on how to pay their bills, report outages, and access customer service options with Pepco.
Pepco Bill Payment Guide: Ensure Consistent Power with BLUETTI Apex 300 + 2×B300K
As a valued Pepco customer, you understand the importance of reliable electricity for your household and outdoor activities. Unexpected power disruptions and outdoor expeditions can benefit significantly from a robust backup power solution. Enter the BLUETTI Apex 300 + 2×B300K, your steadfast companion to ensure an uninterrupted power supply whenever you need it.
Ultimate Power Solution: Massive 5,472Wh Capacity
The BLUETTI Apex 300, paired with two B300K batteries, delivers an impressive combined capacity of 5,472Wh. This ensures that essential appliances such as refrigerators, air conditioners, entertainment systems, and even medical devices can continue running during extended power outages.
Strong Performance: Reliable 3,840W Output
With a powerful 3,840W AC output, the Apex 300 can easily support a wide range of household devices and outdoor equipment. From powering multiple appliances at home to supporting tools and electronics during outdoor trips, it provides dependable energy when you need it most.
Fast Recharging: Ready When You Need It
Time matters when preparing for power interruptions. The Apex 300 supports multiple fast charging options, allowing the system to recharge quickly so you can get back to full power without long waiting times.
Eco-Friendly Energy: Solar Charging Integration
Say goodbye to reliance on traditional fuel generators. The Apex 300 can be paired with solar panels, making it an excellent solution for sustainable energy use. Harness clean solar power to keep your system charged while reducing your dependence on the grid.
Quiet and Reliable: Minimal Operational Noise
Unlike traditional gas generators, the Apex 300 operates quietly, making it ideal for both indoor and outdoor environments. Whether you're maintaining essential home appliances during a blackout or enjoying a peaceful night outdoors, the system runs with minimal noise disturbance.
Scalable and Modular: Expandable to Meet Growing Needs
The Apex 300 supports expandable battery capacity. By adding additional B300K batteries, you can increase your total energy storage to meet higher power demands in the future, making it a flexible long-term investment.
Cost-Saving Benefits
With smart energy management features, you can charge the Apex 300 during off-peak hours and use the stored power when electricity prices are higher. For Pepco customers, this can help reduce electricity costs while improving energy independence.
Peace of Mind: Reliable Backup
Don't let power outages disrupt your daily life. The BLUETTI Apex 300 + 2×B300K provides a dependable backup solution that keeps your home powered, your devices charged, and your lifestyle uninterrupted.
Invest in the BLUETTI Apex 300 + 2×B300K today and experience the convenience of reliable, flexible energy storage for both home backup and outdoor adventures.
Learn more about the BLUETTI Apex 300 + 2×B300K and take a smarter step toward reliable power today!
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