How to Pay Your PECO Bill: A Comprehensive Guide

17/07/2025

Managing your PECO bill is straightforward, thanks to a variety of convenient payment options. This guide will help you navigate through the available methods for paying your bill and provide information on special assistance programs.

PECO Bill Payment Process

Billing & Payment Options

1. Online Payments

  • Sign In and Pay: Log in to your account to view your bill and make payments. Visit My Account.
  • Pay as a Guest: If you don’t have an account, you can make a payment without signing in by visiting the Guest Payment Page.

PECO Contact Information

Contact Type Details
Emergency Number 1-800-841-4141
Gas Emergency (Alternate) 1-844-841-4151
Customer Service (Phone) 1-800-494-4000 (7 a.m. - 7 p.m., Mon-Fri)
Best Call Times Tues-Fri, 11 a.m. - 4 p.m.
In-Person Location PECO Customer Solution Center, 2301 Market St., Philadelphia, PA 19103 (Mon-Fri, 10 a.m. - 2 p.m.)
Payment Mailing Address PECO, P.O. Box 37629, Philadelphia, PA 19101
Manage Account Online PECO Account Login

2. Direct Debit

Enroll in direct debit to automatically withdraw your bill amount from your bank account. Sign up at Direct Debit Enrollment.

3. Automatic Payment

Set up recurring payments through your account so you never miss a payment. Access the option via Automatic Payment Setup.

4. Mobile App

Pay your bill easily through the PECO mobile app, available for download:

5. PayPal

You can manage and pay your PECO bills through the PayPal app, making it easy to handle payments. Learn more at PayPal Bill Management.

6. In-Person Payments

Make payments at preferred locations. Find a list of payment locations here.

7. Phone Payments

Call 1-877-432-9384 to make a payment using a credit card, debit card, or bank account. If your service is disconnected due to nonpayment, contact PECO at 888-480-1533 for restoration payments. For more details, visit Pay by Phone.

8. Mail Payments

To pay by mail, send a check or money order to:

PECO P.O. Box 37629 Philadelphia, PA 19101

Report an Outage

If your lights go out, report your outage online, via text message, or by calling customer service. These services are available 24/7. You can also check your outage status through Check My Outage Status or view the Outage Map.

Connect via Social Media

Engage with PECO on social media platforms for updates and information:

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