Pee Dee Electric Cooperative is a customer service focused utility serving parts of South Carolina’s Pee Dee region. This article is designed to provide customers with an overview of the utility’s services and how to use them. It includes information on how to pay bills, check outages maps, contact customer service, and find the phone number. All of this information is provided to help customers understand the services Pee Dee Electric Cooperative offers and make the most of them.
Pee Dee Electric Bill Pay
Paying your Pee Dee Electric bill can be done in a few simple steps. You can pay your bill in person at any authorized payment location, by mail, or online. To pay your bill online, you will need to create an account through the Pee Dee Electric website. After creating an account, you can view your billing statement, pay your monthly bill, and even set up a payment plan.
Using the online billing system, you can easily complete your Pee Dee Electric bill pay in just a few minutes. To begin, you will need to log in to your account using your username and password. You can then view the amount of your monthly bill and choose to pay by credit or debit card, or you can choose to pay directly from your checking or savings account. Once you have chosen the payment method, you will need to enter the amount you are paying and confirm the payment.
Another option is to pay your Pee Dee Electric bill in person. You can pay your bill at the Pee Dee Electric office, located at 18500 W. Highway 17, Moncks Corner, SC. You can also pay your bill at an authorized payment location. To locate an authorized payment location, you can either view a map of the locations on the Pee Dee Electric website, or you may call the Customer Service line for more information.
you may also choose to pay your bill by mail. You can mail your payment to Pee Dee Electric, PO Box 81767, Moncks Corner, SC 29434. Make sure to include your account number with your payment, and allow for seven to ten days for your payment to be processed. If you are mailing your payment close to the due date, they recommend that you use a traceable service, such as Certified Mail.
No matter which way you choose to pay your Pee Dee Electric bill, you can be sure that it will be safe and secure. Make sure to pay your bill on time to avoid late fees or disconnection of services. If you have any questions about your bill or payment, you can call the Pee Dee Electric Customer Service line at 843-761-8000.
Pee Dee Electric Customer Service
Pee Dee Electric is dedicated to providing exceptional customer service for all of its customers. We understand that keeping the power on is of the utmost importance and strive to make sure our customers are taken care of. We provide several ways to contact us for assistance, and our customer service team is available to answer any questions or concerns you may have.
One of the best ways to get in touch with us is to give us a call. We have an attentive and knowledgeable customer service team standing by to answer any questions you may have. The phone number to reach us is 1- 888-743-3335.
We are available to help you seven days a week from 8:00 am to 6:00 pm. You can also reach out to us through our website for any questions or concerns you may have. You can also use our website to view our outage map, pay your bill, and check your account information.
At Pee Dee Electric, we understand that every customer is important to us and pride ourselves on our customer service. We are committed to providing a reliable source of energy and excellent customer service for all of our customers. If you have any questions or concerns, don’t hesitate to give us a call or visit our website.
If you're experiencing a power outage in the Pee Dee Electric area, the easiest way to find out what's going on is to check the Pee Dee Electric Power Outage Map. On the map, current outages and estimated times for service to be restored are shown for the specific area. It's easy to get started, you just log in to the Pee Dee Electric website. From there, you'll find the link to the Outages Map.
How to Check the Map
Once on the outages map page, you can choose to view statewide outages or outages in specific counties. The map displays red dots representing current outages and gray dots for areas where power has been restored. When you hover over a dot, the number of customers affected by the outage and an estimated time for service to be restored is displayed. You can also zoom in or out of the map and filter outages by city, county, or zip code.
How to Report a Power Outage
If you experience a power outage in the Pee Dee Electric area, you can report it to Pee Dee Electric. The easiest way to report an outage is to call the customer service line at 1-866-743-7343. You can also report an outage online through their website. All you need to do is enter your phone number, address, and a brief description of the issue. Be sure to keep your account information handy as it will help Pee Dee Electric to process your request quickly.
Knowing how to check the Pee Dee Electric Power Outage Map and how to report a power outage can help you stay informed and prepared for service interruptions. With the map, you can stay updated on outages in your area and their estimated restoration times. You can also submit your own outage report to get the help you need.
To keep their customers informed about outages, Pee Dee Electric offers an online outage map. Through this map, customers can see the current outages in their area and the number of customers impacted. The map displays the current outages reported for each area. It also includes the total number of customers being tracked in each area and the number of outages reported in each area. Customers can use this information to stay on top of any current outages in their area.
How to use the Pee Dee Electric outage map
Using the Pee Dee Electric outage map is easy. All customers need to do is enter their zip code or address in the search bar at the top of the map. This will bring up the current outages in their area. Customers can also click on the zoom in and zoom out buttons to get a closer look at the map. Once customers have found the current outages in their area, they can click on each outage to see more information such as when the outage was reported and how many customers were impacted.
Pee Dee Electric offers an online outage map to keep their customers informed about outages in their area. Customers can use the map to see the current outages in their area and the total number of customers being impacted by those outages. The map is easy to use and provides customers with helpful information about outages in their area.
Pee Dee Electric Electric Rate Plans
Pee Dee Electric provides a variety of electric rate plans to meet the needs of their residential and business customers. For residential customers, Pee Dee Electric offers a basic flat rate plan, as well as a tiered-rate plan, a Time of Use (TOU) plan, and a customized plan. The flat rate plan is a fixed rate for the duration of the contract. The tiered-rate plan is billed in tiers based on the amount of electricity consumed. The TOU plan is billed based on the time of day the electricity is used. This plan is designed to reward customers for using electricity during off-peak hours. Lastly, the custom plan has a rate structure that is tailored to the specific needs of the customer.
For business customers, Pee Dee Electric offers five different rate plans. The Small Power Rate is designed for small businesses that use a small amount of electricity. It is a flat rate for the duration of the contract. The Multi-Rate plan is a tiered plan, billed in tiers based on the amount of electricity consumed. The TOU plan is billed based on the time of day the electricity is used. The Demand Rate plan is billed based on the highest amount of electricity used in a 15-minute period. Lastly, the Net Metering plan is designed for businesses that generate their own electricity from a renewable source, such as solar or wind.
Pee Dee Electric offers these various rate plans to give their customers options to best suit their needs. The company is committed to providing reliable and affordable electricity to their customers, no matter which rate plan they choose.
Pee Dee Electric Rebates & Incentives
Pee Dee Electric Co-op is proud to offer its members rebates and incentives to help reduce energy costs. From heating and cooling packages to lighting upgrades, Pee Dee Electric Co-op has a wide variety of rebates and incentives available.
Heating and Cooling Package Rebate: Pee Dee Electric Co-op offers a rebate of up to $300 when members install a high-efficiency heating and cooling package. This package must include a 16 SEER or higher HVAC unit, an ENERGY STAR qualified air conditioner, and a programmable thermostat.
Lighting Upgrade Rebate: Pee Dee Electric Co-op offers a rebate of up to $100 when members upgrade to high-efficiency lighting. Members must install an ENERGY STAR qualified lighting fixture, and must replace at least two existing fixtures with these qualifying fixtures.
Residential and Commercial Energy Efficiency Rebates: Pee Dee Electric Co-op offers members a rebate of up to $500 for energy-efficient upgrades. Members can apply for a rebate on upgrades such as heat pumps, air sealing, and insulation.
Appliance Rebate: Pee Dee Electric Co-op offers a rebate of up to $100 when members purchase a qualifying ENERGY STAR appliance. Members can choose from refrigerators, dishwashers, freezers, washing machines, and other qualifying appliances.
Water Heater Rebate: Pee Dee Electric Co-op offers a rebate of up to $500 when members purchase and install a qualifying ENERGY STAR water heater. These water heaters must have an energy factor of 0.94 or greater to qualify for the rebate.
Pee Dee Electric Co-op is committed to helping its members save energy and money. By taking advantage of these rebates and incentives, members can reduce their energy costs and help protect the environment.
1. What payment options do you accept for electric bills?
Pee Dee Electric offers a variety of payment options for their customers to pay their electric bills. Most customers can make payments online through their secure website, by mail, phone, or in person. They accept payments by credit card, debit card, electronic check, or even cash when paying in person. To make an online payment, customers will need to provide their account number and the payment amount.
For customers wishing to make payments by mail or phone, they will need to have their account number handy and have the payment amount to be paid. Payments by mail can be sent to Pee Dee Electric, P.O. Box 1709, Florence, SC 29503. For those wishing to pay their bill by phone, they can call 1-800-683-0934.
If customers cannot make payments online or by mail then they also have the option of making payments in person at any Pee Dee Electric office. During office hours, cash, check, money order, or credit cards are accepted for payment. It is important to note that customers will need to have their account number when making any payments in person.
Pee Dee Electric strives to make it easy and convenient for their customers to pay their electric bills. With several payment options, customers can choose the best way for them to pay their bills on time. Whether paying online, by mail, phone, or in person, the payment process is simple and secure.
2. What does the outage map show?
An outage map shows where and when power outages are occurring. The map typically shows the locations of current outages and will often show the estimated time of restoration. It is a valuable tool for customers to be able to monitor their power and see if any outages are coming soon. By looking at the outage map, customers can be prepared ahead of time for any potential power outages. The outage map also provides customers with information about possible causes for the outages, such as equipment failure or natural disasters, and an estimated time of restoration. Pee Dee Electric customers can use the outage map to plan their days and be better prepared for any power outages that may occur.
3. What are the customer service hours?
Pee Dee Electric customers are able to contact customer service seven days a week for assistance. Customer service hours are Monday through Friday, 7:00 a.m. to 7:00 p.m. and Saturday and Sunday from 8:00 a.m. to 5:00 p.m. Customers can call the toll-free number 1-833-733-3362 anytime during these hours and speak to a representative who can help with any billing issues, answer questions, or provide detailed information about their services.
Customer service is also available through email, and customers can expect a response within 48 hours. Additionally, customers can log on to their online account 24 hours a day, 7 days a week to pay their bills, check outages, and get account information. The website also provides helpful tips on conserving energy and ways to lower utility bills each month. Pee Dee Electric also has a mobile app for customers to use for convenience. The app allows customers to view their account balance, pay bills, view outages, and view payment history.4. What is the best way to contact Pee Dee Electric Customer Service?
The best way to contact Pee Dee Electric Customer Service is by phone. By calling the toll-free customer service line at 1-800-332-7143, customers can speak directly with a representative about their service, billing, and other inquiries. Customers can also submit questions and comments through Pee Dee Electric’s online inquiry form. This form can be found on the Pee Dee Electric website, as can an FAQ page that covers a variety of frequently asked questions about Pee Dee Electric’s services. Additionally, customers can make payments, check for outages, and view their usage history online. For customers who prefer an in-person experience, they can visit a service center in Florence, South Carolina, to talk to a representative and pay their bills.
5. How can I report an outage or other service issue?
If you need to report an outage or other service issue with Pee Dee Electric, a customer can contact the company directly at 888-467-4588. The company's automated system will help guide you to the appropriate department, and you will eventually be connected to a customer service representative who can assist you with your issue. Additionally, their website offers an easy way to report an outage. Simply enter your address, confirm that it is a Pee Dee Electric account, and select the "Report an Outage" button. There is also a helpful section on their website with additional information and answers to frequently asked questions.
Therefore, customers have the ability to easily report outages and service issues in a few different ways.
At Pee Dee Electric, we are committed to providing our customers with reliable, quality service. Our customer service team is available to answer any question or concern. Whether you need to pay your bill, check outages, or just need to contact us, we’re here to help. We do our best to keep you informed and your service running smoothly. Thank you for being a valued member of the Pee Dee Electric family.
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