BLUETTI AC200P Portable Power Station | 2,000W 2,000Wh

FAQS

• Q1: How can I connect AC200P with B230 or B300 expansion battery?

  A:

  You can connect 1 B230 or B300 battery pack with AC200P via the P090D to XT90 cable*.
  
  * Sold separately

• Q2: Does AC200P support BLUETTI App control?

  A:

  No.

• Q3: Can I use AC200P as a UPS?

  A:

  No.

• Q4: What kind of solar panels should I choose for AC200P?

  A:

  
  PV input requirements for AC200P:
  Open Circuit Voltage: 35-150V
  Input Power: 700W Max.
  Include MC4 connectors.
  
  Highly Recommended:
  6x BLUETTI PV120: ≈3.5hrs..
  4x BLUETTI PV200: ≈3.5hrs.
  2x BLUETTI PV350: ≈3.5hrs.
  * For reference ONLY.

• Q5: Does AC200P support 240V Split Phase Bonding?

  A:

  No.

• Q6: How soon will the AC200P be fully charged by car charging?

  A:

  18hrs @12V and 9hrs @24V.

• Q7: Can I use or charge AC200P in sub-zero temperatures?

  A:

  Temperature ranges for AC200P are:
  Charge: 0-40℃ (32-104℉);
  Discharge: -20-40℃ (-4-104℉);
  Storage: -20-40℃ (-4-104℉).
  Technically, it can power electrical devices under such situations, but please avoid charging it.

• Q8: How do I know whether my appliance can work well with the AC200P?

  A:

  Calculate the total wattage of your devices. AC200P should work if the load doesn't exceed its rated 2,000W.

• Q9: How long can it run my device?

  A:

  Running time = Battery capacity × DoD × η ÷ Device rated power DoD refers to Depth of Discharge and η is local inverter efficiency. For AC200P, both DoD and η are 90%. If you run a 1,000W microwave oven with it, the running time will be:
  2,000Wh × 90% × 90% ÷ 1,000W ≈ 1.6hrs
  Note:
  1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc.
  2) The above data is for reference ONLY.

• Q10: Can it be laid on its side to save space?

  A:

  No. Long-term placement will make the internal structure loose, it is recommended to place the machine upright

• Q11: Is it possible to replace the built-in battery?

  No. If the battery pack is faulty or even dead, please contact BLUETTI Customer Service.

• Q12: What is the difference between the AC200MAX and AC200P?

  The main differences are:
  1. Output power and capacity: 2200W AC power and 2048Wh capacity for AC200MAX, while 2000W and 2000Wh for AC200P.
  2. Max. Input: 1400W for AC200MAX, while 1200W for AC200P.
  3. Output Port: AC200MAX has a 120V/30A NEMA TT-30 port.
  4. App Control: AC200MAX supports BLUETTI App control.

• Q13: What is the minimum number of solar panels that need to be connected?

  Because the AC200P supports the voltage range of 35-150v for solar panel charging, the total open circuit voltage of the solar panel needs to be above 35v. The minimum solar panels you need to buy are: PV120(2PCS), PV200 (2PCS), PV350 (1PCS)

• Q14: Why does a warning come up when using a diesel heating pump with the cigarette lighter port?

  A: The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.