BLUETTI 350W Solar Panel | 350W

FAQS

• Q1: Is It Waterproof?

  A:

  Yes. IP65 is rated for junction box. Do not expose the solar panel to rain or snow.

• Q2: Can I install it on the roof?

  A:

  No.

• Q3: What is the difference between the PV350 and SP350?

  A:

  Under the same condition, BLUETTI PV series solar panels produce more power from limited sunlight.*
  * Conclusion from BLUETTI Lab, for reference ONLY.

• Q4: Can I use BLUETTI Solar Panel to charge the third-party power station?

  A:

  Yes, as long as they
  (1) have MC4 connectors;
  (2) support the output specifications of BLUETTI solar panels.

• Q5: How do I choose solar panels for my solar generator?

  A:

  Review the PV input requirements of the solar generator.
  Review the output specifications of solar panels.
  Calculate the total voltage, current, and wattage of solar panels.
  Consider the solar input connectors.

• Q6: Can I use different size solar panels?

  A:

  No. Your solar panels should be the same type and rating from one brand. For example, two PV350 to charge BLUETTI AC200P is acceptable, and one PV350 + one SP350 is unacceptable.

• Q7: Does the panel have any USB ports you can directly plug into?

  A:

  No. BLUETTI PV350 only has MC4 connectors.

• Q8: Why can't my PV350 provide 350W of output power?

  A:

  Rated 350W is the optimal test result at specific temperature and sunlight. Besides, solar panel production is also affected by panel orientation, dirt and debris, shading from buildings or trees, and other obstructions.

• Q9: How do I maximize the efficiency of solar panels?

  A:

  Yes, you can. The solar array must meet the following conditions:

  These steps will help you get the most out of your solar panels:
  1. Set up your panels correctly: The orientation as well as the angle it tilts at should be right.
  2. Avoid shadow areas: Any amount of shadow will affect solar panel production.
  3. Keep your panels clean: Dirt or debris reduces the panel’s efficiency.
  4. Don’t get panels too hot: Good air circulation or a cool atmosphere around panels will help.

• Q10: What should I do when using it?

  It is recommended to not have any cover when using.

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.