BLUETTI Pioneer 50 (AC60) Portable Power Station | 600W 403Wh

FAQS

• Q1: Is the AC60 power station waterproof ?

  A:

  No, the AC60 isn't waterproof. However, it has an IP65 rating to protect it from water splashes and dust.

• Q2: What does the IP65 rating mean?

  A:

  The IP or Ingress Protection Rating measures how resistant a device is to solids and water.
  The first digit of the rating indicates the level of protection of the enclosed device against the intrusion of foreign objects, such as dust, tools, or fingers. The second digit represents the protection level against moisture intrusion. And the IP65 rating means that the AC60 is protected from total dust ingress and low-pressure water jets from any direction.

• Q3: How fast can I charge the AC60?

  A:

  The AC60 supports a maximum input of 600W. Plug it into a wall outlet, turn on the Turbo Charging mode on the BLUETTI App, and you can charge it up in 1.2-1.7 hours.

• Q4: What's the difference between Silent, Standard, and Turbo Charging modes?

  A:

  These are the AC charging modes of the AC60. Each mode has a different input power and charging time, as shown in the table below. While the Silent charging mode is the quietest, with a noise level of no more than 45dB.

  Charging Mode	Input Power	Charging Time
  Silent	160W	3-3.5 hrs
  Standard	255W	2.1-2.6 hrs
  Turbo	600W	1.2-1.7 hrs

• Q5: What kind of solar panels should I choose for AC60?

  A:

  Please refer to the following requirements:
  1. Total open circuit voltage: 12-28V
  2. Max. input power: 200W
  3. Equipped with MC4 connectors.
  Highly Recommended:
  1× BLUETTI PV120: ≈ 3.9-4.3 hrs*.
  1× BLUETTI PV200: ≈ 2.5-3 hrs*.
  * For reference ONLY.

• Q6: Why is the charging power often too low?

  A:

  AC60 has a built-in intelligent BMS that automatically adjusts the charging power in response to the battery temperature and SoC, thus protecting the battery and extending its service life.

• Q7: Can it charge and discharge at the same time ?

  A:Yes.

• Q8: How do I know whether my devices will work well with this product?

  A:Please evaluate the total constant load of your devices. If it doesn't exceed the Max. output power of AC60 (600W), you can use this power station to run your devices.
  Note: Some devices with built-in motor/compressor may start at 2-4 times the rated power, which can easily overload the AC60.

• Q9:What is Power Lifting Mode？

  A:In this mode, the AC60 can run high-power heating devices up to 1,200W, such as space heaters, hair dryers, electric irons, etc.
  Do NOT use this unit to run an air conditioner or washing machine.

• Q10: How long can it run my device ?

  A:The AC60 has different running times depending on the device you're using it with.
  The running time = Battery capacity × DoD × η ÷ (load power + self-consumption of AC60).
  DoD refers to Depth of Discharge and η is local inverter efficiency.
  For AC60, DoD is 90%, η is 85%, and self-consumption is about 10W.
  E.g. If you run a 100W blender light with it, the running time will be:
  403Wh × 90% × 85% ÷ (100W+10W) ≈ 2.8 hrs
  Note:
  1) The formula is NOT suitable for inductive loads with compressors, like refrigerators, air conditioners, etc.
  2) The above data is for reference ONLY.

• Q11: Can I use or charge AC60 in sub-zero temperatures?

  A:You can use the AC60 to power your devices in cold weather, but please avoid recharging it below freezing.
  The operating temperature ranges for AC60 are:
  Charging: 0℃-40℃/32℉-104℉
  Discharging: -20℃-40℃/-4℉-104℉

• Ｑ12: Is it possible to replace the built-in battery ?

  A: No. If the internal battery pack malfunctions, please contact BLUETTI Customer Service.

• Ｑ13: How to store the AC60 when not in use?

  A:The AC60 should be stored in a dry and well-ventilated place and recharged to 80% every 3-6 months.

• Q14: Can I use the AC60 as a UPS (Uninterruptible Power Supply)?

  A:Yes.

• Q15: Why does a warning come up when using a diesel heating pump with the cigarette lighter port?

  A: The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.