No items available
Frequently asked questions.
-
-
1. What's the BLUETTl Membership Program?
The BLUETTI Membership Program is our way of rewarding you, our valued customer. By making purchases or completing specific tasks, you earn BLUETTI Bucks. These can be redeemed for exciting rewards. Additionally, as you accumulate purchases, you'll advance through program tiers, unlocking perks such as early product access, free trials, exclusive discounts, and special offers.
-
2. How to join?
Create an account on our website.
-
3. What are the tiers of this program?
The BLUETTI Membership Program consists of 5 tiers: Starter, Explorer, Pro, Elite, and Master. Each tier offers unique benefits based on your total spending. Visit the BLUETTI Membership Program page to learn more details.
-
4. How can I check my account details?
Log in on this page to view your membership information.
-
1. What's the BLUETTl Membership Program?
-
-
1. Do BLUETTI Bucks expire?
Yes, your BLUETTI Bucks are valid for 12 months from the date they are credited to your account.
-
2. Do BLUETTI Bucks have any cash value?
No.
-
3. Can I earn BLUETTI Bucks if I purchase on other platforms?
Yes, send us an message with the email address you used in purchasing and we'll help to update your history bucks. You'll get 1 BLUETTI Buck for every purchase of US $1 on BLUETTI products even from 3rd party platforms. However, only purchase on www.bluettipower.com will be considered to be eligible for upgrading your level (VIP tier) and exclusive benefits.
-
4. What happens to my BLUETTI Bucks if I return the product or cancel my order?
In that case, the BLUETTI Bucks earned from that purchase will be deducted or reversed accordingly. Additionally, BLUETTI Bucks will be adjusted for partial refunds due to price adjustments.
-
5. Are there any expenses that don’t qualify for BLUETTI Bucks?
The following expenses are not considered qualifying for BLUETTI Bucks:
1. Taxes, charged by the states government law.
2. Shipment cost, charged by express / logistic companies.
-
1. Do BLUETTI Bucks expire?
-
-
1. What rewards can I redeem with my BLUETTI Bucks?
You can use your BLUETTI Bucks to redeem rewards such as BLUETTI coupons, gift cards, lifestyle products, and more. Please review the terms and conditions of each reward carefully before confirming your redemption.
-
2. Can I cancel my redemption?
No, once you redeem your rewards, cancellations are not possible. If you encounter issues such as damaged products, please contact us at service@bluettipower.com within 7 days for assistance.
-
3. Do I need to pay shipping fees for redeemed products?
No, free shipping is available for redeemed products.
-
4. Where can I find the rewards I have redeemed?
To view your redeemed rewards, log in to your BLUETTI account on the BLUETTI Membership Program page, click on the "My Rewards" button, and you will see your redemption history. For further assistance, please contact us at service@bluettipower.com.
-
5. Can I apply the public coupon code and my reward coupon/gift card on one purchase?
Customers can only use one coupon at checkout, private coupon/gift card can’t be applied along with the public code for one purchase.
-
1. What rewards can I redeem with my BLUETTI Bucks?
-
-
1. How to level up my tier in this program?
To advance your tier, simply increase your spending! The program features 5 tiers based on your total purchases. The more you buy, the higher your tier, unlocking greater perks and benefits. Visit the BLUETTI Membership Program page to explore detailed information about each tier and their respective benefits.
-
2. How to get BLUETTI member benefits?
To access BLUETTI member benefits, simply create an account on our website. Once registered, you are automatically eligible for membership benefits.
-
1. How to level up my tier in this program?
