BLUETTI AC200P+3*PV120 | Solar Generator Kit

FAQS

• Q1: What is the BLUETTI AC200P case made of?

  A:

  AC200P is manufactured with UL94V-0 flame retardant PC+ABS case and TPU-coated aluminum handle.

• Q2: What kind of battery chemistry does AC200P use?

  A:

  LiFePO4 battery cells, the safest lithium battery type today.

• Q3: How much noise does AC200P make?

  A:

  It depends on the loads AC200P carries.
  Load<1500W, 45dB Max., just like the sound generated from a working refrigerator;
  Load>1500W, 54dB Max., just like the sound generated from a percolating coffee-maker.

• Q4: How long is the MC4 cable?

  A:

  The solar charging cable(MC4-Aviator) is about 1.7m long and the cable in the solar panel pack is about 3m long.

• Q5: Can I charge and discharge AC200P at the same time?

  A:

  Yes. However, we do NOT recommend as doing so will damage the battery.

• Q6: How soon will the AC200P be fully charged by car charging?

  A:

  18hrs @12V and 9hrs @24V.

• Q7: How much capacity does AC200P have after 3500+ cycles?

  A:

  AC200P can maintain above 80% capacity after 3500+ cycles.

• Q8: How long will the BLUETTI AC200P run my device?

  A:

  2000Wh × DoD × η ÷ (load power) = charging time (estimated)
  DoD is the battery discharge depth, η is the inverter efficiency. DoD=90%, η=90%.

• Q9: What is the surge power of BLUETTI AC200P?

  A:

  4800W.

• Q10: How can the AC200P save power drain?

  A:

  You can turn on the ECO Mode. When on this mode, the AC inverter will automatically turn off after 4-hour low (≤50W) or no load to save power.

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.